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Shanghai Metro Operation Management Center

Efficient Metro Operation Management

Contact:Yin Wei

Phone:0086-21-63170121

E-mail:yinwei@shmetro.com

Address: No. 222 Hengtong Road, Zhabei District

Post Code:200070

Transport: Metro Line 1 to Hanzhong Road Station, Exit 3


The shortage in Shanghai’s land resources has made it doubtless necessary in the city’s development of the urban traffic system to establish a metro network marked by great capacity and high efficiency. Shanghai Metro Operation Management Center undertakes the operation coordination, information management, and emergency command of the overall Shanghai Metro network.

During daily rail transit operation, the Metro Operation Management Center is responsible for coordinating each control center and the matched functional departments, supervising the services of trains, the changes in passenger flow, and the running state of facilities and equipments across the transit network in a real-time manner, harmonizing the transport capability and volume of urban rail transit network, balancing traffic resources, and fulfilling optimized allocation. In the meanwhile, by taking advantage of network resources and technical supports, the center takes charge of overall and 24/7 collection, sorting, checking and issuance of various operating information, and has established a system for quick outward announcement of operation information to transfer operating service information to passengers in time by means of metro website, metro information screen, metro mobile TV, Shanghai People’s Broadcasting Traffic Radio, East News Radio, Shanghai TV News Channel, Metro Micro-blog and mobile Apps. In this way, the center is able to afford the most convenient services for outgoing citizens. 

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04-16 02089227 Processing
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09-26 02089225 Processing

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02-29 20208958 Received
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