本市外籍居民感到最大的不便是英语服务和引导的不足 - 2015年04月02日

Lack of English and proper guidance while doing the paper works at the administrative centers were among the reasons cited by foreigners for being dissatisfied in the city.

In a survey of 1,207 foreigners in the city conducted by a group of sociologists from Shanghai University, only one-fourth of them said they were “satisfied” or “highly satisfied” with local administrative services in Shanghai.

The survey was carried out from December last year to January this year.