沪上商场和餐饮行业加强外语学习 服务进博会 - 2018年10月31日

Staff at downtown shopping malls and restaurants have begun studying the basics of multiple foreign languages to better serve customers from around the world during the China International Import Expo.
More than 1,000 staffers at major shopping malls, speciality stores and eateries along the popular commercial streets in Huangpu District  are being trained in basic foreign language skills.
The Huangpu District Commission of Commerce has released a handbook entitled Practical Foreign Language for Business Service. It includes basic greetings and conversation in English, Japanese, Germany, French and Mandarin.