今日上海
上半年上海商品类投诉共23492件 占投诉总量的33.7% - 2020年07月14日
Coronavirus leaves mark on consumer complaints
Clothing, home appliances, transportation services, educational training and Internet services drew the most consumer complaints in the first half of this year, the Shanghai Consumer Council revealed on Monday.
The council received 69,676 complaints in total between January and June, a drop of 28.7 percent from the same period last year. Among them, 16.4 percent were related to the coronavirus, involving products and services worth 111 million yuan (US$15.9 million).
More than 23,000 complaints in total concerned products, while the rest involved services, according to the council.