上海门诊病人总体满意度逾95% 数字化转型助力便捷就医 - 2022年02月24日

Long waiting times for outpatient services is the top item patients want leading medical facilities to improve, according to a survey on patients' comments about public hospitals in Shanghai.

Over 20,000 people who have received outpatient care participated in the survey.

To improve health services, hospital officials said they have introduced measures to tackle the biggest problems, such as long waiting times, hygiene and safety of toilets and outpatient reservation services.