THE regulator for Shanghai's pilot free trade zone has pledged to improve services for cross-border e-commerce by setting up a demonstration area for that effect.

Covering Waigaoqiao, Yangshan port and the Pudong International Airport, the demonstration area is the first of its kind in China after authorities approved 12 cities in January to set up cross-border e-commerce pilot zones.

Wang Xinling, deputy director of China (Shanghai) Pilot Free Trade Zone Administration, said they will join hands up with inspection and quarantine, foreign exchange and taxation departments to boost efficiency and lower the costs of clearance for customers.