SHANGHAI Food and Drug Administration will work with the city’s labor union to improve food safety by setting up a registration and management system for online catering firms.

Authorities would enhance training for the companies’ couriers, said a FDA official, who pointed out they had been scolded for being unprofessional, rude, and lacking good hygiene habits.

The FDA had asked two popular online catering service platforms, Meituan and Ele.me, to develop apps to collate consumers’ comments on unsatisfactory restaurants and report to the FDA and market watchdog, said Zhang Zhunmin, deputy director of Shanghai FDA.